Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will be delivered.
Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping (Within the USA)
We offer the following shipping options:
Shipping Option | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 3–7 business days | starting at $4.90 |
Note: Shipping times may vary due to carrier delays or external factors.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you haven’t received it, please contact the carrier or your local post office for assistance.
Shipping Questions?
If you have any questions about your order or shipping times, feel free to contact us at Brightlight@independentlifestyles.org.